a) Koinal is part of SG VETERIS LIMITED, a private limited company incorporated in England and with a registered office at 9th Floor, The Shard, London Bridge Street, London, England, SE1 9SG and operating on https://www.koinal.io
b) You, 'your', person, user or customer are the person with whom enters Koinal and its website and into this Agreement.
a) Koinal refers to SG VETERIS LIMITED, a private limited company with company number: 10539075 and a registered office located at 9th Floor, The Shard, London Bridge Street, London, SE1 9SG.
b) Website, and/or Site is operated under the domain name of www.koinal.io and its subdomain under this domain name. (unless it is stated otherwise)
c) User, customer, you or 'your' are used to define a person with whom enters Koinal and its website and into this Agreement.
d) Buyers refer to the person whom buy digital currencies (crypto assets) that are supported by the Site.
f) Crypto asset is a digital asset that exists on blockchain and protects its integrity and functionality through special encryption systems. Examples of crypto assets are Bitcoin, Bitcoin Cash, Ripple and Litecoin. 'Coin' phrase and/or Digital Currency phrase will be used to describe all the digital assets that are on the Website and in this Agreement.
g) Blockchain, in this context, is a shared account ledger and record keeping database, whose integrity and correctness are maintained by means of mathematical formulas.
h) Wallet address is public key of digital assets where transactions can be sent.
i) Account refers to account opening and usage on Koinal Website and Services.
a) A person who are national or resident of Iran, North Korea, Cuba, Syria or Sudan or any other country included in the United States embargo,
UN Sanctions, HM Treasury's financial sanctions regime (the 'Restricted Territories') or intends to distribute or provide the acquired
Digital currency or the services to restricted territories;
b) A person name appears on the U.S Treasury Department's Specially Designated Nationals List, Unverified List HM Treasury's financial sanctions regime (the 'Restricted Persons') or a person who intend to distribute or provide the Services to any person of the 'Restricted Persons'
c) A person on prescribed Sanction lists. The screening on Koinal is subjected on United Nations, European Union, UK Treasury and UK Office of Financial Sanctions Implementation (OFSI)
d) A person who are a Politically Exposed Person (PEP).
a) Right to refuse processing, to cancel and reverse any transaction of Digital currencies, regardless
if corresponding funds have been debited from your payment method; Or,
b) Right to suspend, restrict or terminate your account; Or,
a) your disclosure to us of any personal data relating to you was or will be made in accordance with all
applicable data protection and data privacy laws, and those data are accurate, up to date and relevant when disclosed;
a) In regard to Personal Identification information, Koinal collects your full name, date of birth,
photograph, phone number, email, national ID number and postal address.
b) In regard to identification processes, Koinal gathers National Identity card details, Passport Number, Driver's license details, photographic identification card and utiliy bill.
c) In regard to card verification process, Koinal collects, first 6 digits and last 4 digits of a card number and your bank account information.
d) In regard to transaction history, Koinal gathers, your coin transaction history, transaction amount and wallet addresses that you provide.
e) In regard to online identifiers, Koinal gathers, Geo location/ tracking details, browser fingerprint, browser name and versions and personal IP addresses.
f) In regard to usage data, Koinal gathers, information that you provide to our support team and your public social networking posts (if you address Koinal in your public post).
a) Compliance purposes:
In order to comply with Anti-Money Laundering or terrorist financing laws, Koinal must identify and verify each user by checking them on third party applications such as third-party database and public records. The consequences of not processing or receiving your personal information for such purposes are the termination of your account as we cannot perform the Services accordance with legal and regulatory requirements.
EEA Residents: For individuals who reside in the European Economic Area (including the United Kingdom) or Switzerland (collectively “EEA Residents”), pursuant to Article 6 of the EU General Data Protection Regulation (GDPR) or any equivalent legislation (collectively “EEA Data Protection Law”), we process this personal information to comply with our legal obligations.
b) Assurance of User Agreement
In order to prevent any illegal activities or fraudulent behaviour and in order to comply with our User Agreement, Koinal needs to perform monitoring, investigating on personal data and financial data that are related to Users' accounts. The consequences of not processing your personal data such purposes are the termination of your account as Koinal cannot perform the Services in accordance with our terms.
c) Service Continuity
In order to provide Koinal's services, e.g buying digital currency, Koinal requires to collect information such as identification, contact information, wallet addresses and payment information. Koinal cannot perform its Services without this necessary information.
d) Communication related to Services
In order to keep you updated for the Services that we provide to you, such as login attempts to your accounts, your transaction-related information, account verifications, security issues and update on your accounts, we send administrative and account related information to you via your email address. Without such communications, you may not be aware of important notes related to your account that may affect the services that we provide to you.
e) Customer Service Duties
In order to contact you regarding your questions, disputes and provide services to you, your personal information needs to be processed by Customer Service Department. Without processing your personal information for such purposes, Koinal cannot respond to your request and ensure uninterrupted Use of the Services.
f) Security Performances
Koinal process your personal information in order to perform within security measurements, monitor and verify identity or service accessibility, eliminate spam, malware or security risks and to comply with applicable security laws and regulations. Without processing your personal information, Koinal may not be able to ensure the security of its Services.
EEA Residents: Pursuant to EEA Data Protection Law, we process this personal information to satisfy our legal obligations.